About HuPrin Systems

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HuPrin Systems at a glance: 9 years of IT experience, 65 businesses supported, 24/7 bilingual help desk, on-site support in 4 Alberta cities, certified expertise

About Us

Calgary-based IT and customer support

One partner for your technology and your customers

HuPrin Systems is a Calgary company that keeps businesses’ technology running and their customers answered. For nine years, we have supported organizations with managed IT, a 24/7 help desk and bilingual customer service from our head office at 500 4th Avenue SW in downtown Calgary.

We provide on-site support in Calgary, Airdrie, Red Deer and Edmonton, and remote support to businesses across Canada, in English and French. Today we support 65 businesses, from professional offices and dental clinics to schools and growing companies.

Certified expertise. Our engineers hold Microsoft Azure Administrator (AZ-104), Azure Security Engineer (AZ-500) and Cybersecurity Architect (SC-100) certifications, as well as Google Cloud Professional Cloud Architect. As a company, HuPrin Systems is PCI DSS compliant and certified to ISO 9001:2015 and SOC 2 Type 2.

How we work. We fix problems before they become outages, document everything we do, explain things in plain language and give clear proposals with no surprises.

Services We Provide

Most businesses buy IT support, customer support and back office help from separate vendors. We bring them together, so you have one partner and one point of contact for your technology and your customers, in English or French.

Technical Support

A 24/7 IT help desk where real technicians solve your staff's technology problems, remotely or on site.

Customer Support

French and English agents who answer your customers by phone, email and chat, in your brand's voice.

Back Office Support

Data entry, order processing, ticket triage and admin work, handled by a Canada-based team.

Managed IT Services

Proactive monitoring, cybersecurity, Microsoft 365, backups and networks for a predictable monthly fee.

After-Hours Answering

Live agents answer your calls nights, weekends and holidays, and route urgent calls to your team.

Urgent Dispatch

Emergency call intake that screens urgent calls and reaches your on-call staff quickly.

9

Years of IT experience

65

Businesses supported

7

Services under one roof

4

Alberta cities with on-site support

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